Press if you would buy this
For teams with a Zendesk Sell™ CRM account that holds calls, visits, notes or documents they want to keep.
Not on sale yet. These tools do not exist yet and may never be built. No payment is taken. Pressing only counts your interest.
Emails and activity history may not be included: no API route for them was found. Untested; the tool does not exist yet.
Zendesk Sell™ CRM retirement and data deletion: the dates in the source's own words
The retirement announcement was published on 9 September 2025. This page's makers read it on 9 November 2026. It says:
Zendesk Sell and Sell mobile app will be retired on August 31, 2027.
Sell customers will continue to have full access to the product as usual until August 31, 2027.
All Zendesk Sell data will be deleted per the Zendesk Service Data Deletion Policy
either when the Sell subscription ends or starting on August 31, 2027, whichever comes first.
Once data deletion begins, it is permanent and cannot be reversed.
Source: support.zendesk.com/hc/en-us/articles/9591462550042-Announcing-the-retiring-of-Zendesk-Sell. The lines above are consecutive sentences, shown as separate quotations.
Zendesk Sell™ CRM retirement export: what the built-in export covers, and what it does not
The same announcement, read on 9 November 2026, says of the built-in export:
You can export data related to Leads, Contacts, Deals, Notes, Tasks, Smart lists, Full account data, and the Total Sales report.
Data such as activity history, appointments, emails, call logs, and documents cannot be exported.
Source: the announcement linked above. Notes are already in the export, so this page does not present notes as something the export leaves out.
Export Zendesk Sell™ CRM call logs and documents before shutdown: what the developer pages say
The Sales CRM developer pages, read on 9 November 2026, describe read routes for four of the record types the button names:
Returns all calls available to the user, according to the parameters provided.
Returns all visits available to the user, according to the parameters provided.
Returns all notes available to the user, according to the parameters provided.
Returns all docuements attached to the specific resource, according to the parameters provided.
Sources: the Calls, Visits, Notes and Documents pages at developer.zendesk.com/api-reference/sales-crm/resources/calls/, visits/, notes/ and documents/. The spelling in the last line is as it appears on that page.
Limits found in the same reading:
- Documents carry a download link that expires. The Documents page says:
An expiring URL to download document. It will expire after 90 minutes.
- Documents are listed per deal, contact or lead, not in one call.
- The Visits page says:
Maximum page that can be returned is 100
so a large account may need filtered queries. - The Calls page documents a recording route and a recording field. Whether recordings can be fetched with an access token has not been tested, and the button does not promise them.
- Notes marked restricted are limited to their creator, so one user's access may not return every note.
- No route for emails and none for activity history was found in the navigation read, which is why the caveat above is there. Visits are not shown to be the same as appointments, and appointments were not checked.
- The developer terms and whether API access stays open until closure were not read.
The move to Pipedrive: what the vendor says
The announcement, read on 9 November 2026, also says:
Pipedrive has created migration tools to make the transition smooth, accurate, and efficient.
Source: the announcement linked above. It does not say which records those tools carry. We have not checked, and we do not claim they miss any of these records.
Other migration services
A desk search made before this page was built noted that Import2 has a marketplace listing for this service with a free sample migration, and that SyncMatters (formerly Trujay) and Help Desk Migration also offer moves. We did not read their listings, so we do not know what any of them carries, and nothing is compared here.
What we have not checked
We have not built or tested any archive. We have not tested fetching call recordings, we have not found a route for emails or activity history, and we have not counted how many accounts there are. You would need your own access to your own account. The GBP 79 figure is a guess and has not been tested with any buyer.
What one press counts, and when this page comes down
This page is a test of interest, not a shop. There is no payment form, no email field and no free-text box anywhere on it. Pressing the button records one anonymous count for the day, and a short tag if the link you followed carried one. No cookie is set and no address is kept. One press is allowed per page load. The page is read at day 42 from go-live and again on 1 May 2027. It comes down on 31 August 2027 at the latest, and sooner if interest is low.